• Covid-19 Alert L2 - Regular timetables now operating

    COVID-19 Alert Level 2 update

    Metro’s public transport networks have returned to regular timetables, and the central city bus interchange has reopened. Find out more about Metro services at Level 2 here.​

    Capacity on board vehicles

    Government advice is that at Alert Level 2, people can leave home to do more things, but should follow public health measures and consider others around them. In​ particular, people shoul​d keep their distance from people they do not know. This includes onboard public transport. Because of this, the network’s capacity is restricted, across both urban and school services.

    The Ministry of Health requires the capacity on most buses to be limited, which means there will only be approximately 40% of normal seated capacity – or around 25% of normal total capacity, with standing passengers not permitted.

    Sitting together on the bus

    Physical distancing from your fellow passengers is important. Please sit at green stickered seats, unless travelling with people you know. 

    People who know each other can sit next to each other (i.e. in a red dot seat next to a green dot seat). Would you be able to name the people you’re sitting next to if the Ministry of Health contacted you for contact tracing? If so, it’s okay to sit with them.

    Traveling outside of peak times

    If you have a choice, we ask that you avoid travelling at our peak times of 7am - 9am and 2.30pm – 5.30pm, weekdays.

    We really appreciate everyone’s patience and kindness as we work within the limitations in place to keep everyone safe.

View critical updates

 Bus Interchange


Our bus Interchange, a purpose-built, indoor bus exchange in central Christchurch City, is located on the corner of Lichfield St and Colombo St

View a map of this location.

​Bus Interchange

Inside the interchange, platform bollards will show you where each bus will pick you up. There are tactile pavers for sight-impaired passengers that direct you to the bus bays and doors to board buses. 

Route maps and timetables are clearly displayed and there are plenty of real time arrival information screens.

The Interchange is open to the public between 6am and midnight Monday - Sunday.

Take your bike

If you need a secure place to store your bike in the CBD, there is a free bike park in the Bus Interchange. You can also learn how to put your bike on the bus without any pressure by using the practice bike rack at the Tuam Street end of the building.  

Metro Info Counter

The Metro Info Counter is populated with some really knowledgeable people from 7:30am – 6pm weekdays and 9am – 5pm weekends. They will help you plan your trip and answer your questions.

You can also buy or top up a Metrocard and top up your Cando Card there.

Bus Interchange platform guide

Bus Interchange platform guide 

Download Platform guide 

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