• Services running to Sunday timetables and are for essential travel only

    IMPORTANT: Please register your trip for contact tracing purposes at: www.ecan.govt.nz/trace​

    Recently we were asked by the Ministry of Health to provide details of all passengers on each trip for contact tracing purposes. Please register your trip using the unique bus ID number written on posters within the vehicle. If you are unable to do this while on board​ you can register your trip afterward using your trip details instead (route, boarding location, destination and time of trip).

    From Thursday 26 March bus services are running to Sunday timetables, and will be for essential travel only.

    To help protect our drivers and to maintain the service, buses will have rear boarding only, and fares will not be required. ​

    In addition to the regular Sunday timetable there are a small number of extra trips on some routes in the early morning and late evening. The Diamond Harbour Ferry has a special timetable and route 135 is operating to its Saturday timetable.

    The Bus Interchange is closed and all central city services will use the Manchester St super stops instead.

    More details here: http://www.metroinfo.co.nz/promotions/Pages/Help-keep-us-all-well.aspx​

View critical updates

 Lost & Found

Covid-19 update

During the level 4 lockdown period, the only lost property you will be able to collect from bus operators are high value items such as phones, wallets or valuables. Anything else will be stored and be available for retrieval after the lockdown has ended.

Metro do not receive lost property, so if you have lost or left an item or Metrocard on the bus or ferry please contact the operator of the service you were on.

Operator contact details

Go Bus 

Go Bus Ltd

Lodge an enquiry​
For urgent enquiries, call
03 335 0357,
ext 5, between 8am-4.30pm Monday-Friday. After these hours select ext 4.


Red Bus 

Red Bus Ltd

03 379 4260
P.O.Box 10171
Phillipstown,  Christchurch 8145



Black Cat Ltd

(Diamond Harbour Ferry)
03 328 9079 
5 Norwich Quay, Lyttelton
Christchurch 8082

Ferry Facebook page

Ritchies Ltd 

Ritchies Ltd

(Timaru Services)
03 688 7300
P.O.Box 752 , Timaru 7940

Ritchies Ltd

(Christchurch Services)
03 359 0551
40 Abros Pl, Bishopdale