• Covid-19 Alert L2 - Regular timetables now operating

    COVID-19 Alert Level 2 update


    Metro’s public transport networks have returned to regular timetables, and the central city bus interchange has reopened. Find out more about Metro services at Level 2 here.​


    Capacity on board vehicles

    Government advice is that at Alert Level 2, people can leave home to do more things, but should follow public health measures and consider others around them. In​ particular, people shoul​d keep their distance from people they do not know. This includes onboard public transport. Because of this, the network’s capacity is restricted, across both urban and school services.


    The Ministry of Health requires the capacity on most buses to be limited, which means there will only be approximately 40% of normal seated capacity – or around 25% of normal total capacity, with standing passengers not permitted.


    Sitting together on the bus

    Physical distancing from your fellow passengers is important. Please sit at green stickered seats, unless travelling with people you know. 


    People who know each other can sit next to each other (i.e. in a red dot seat next to a green dot seat). Would you be able to name the people you’re sitting next to if the Ministry of Health contacted you for contact tracing? If so, it’s okay to sit with them.


    Traveling outside of peak times

    If you have a choice, we ask that you avoid travelling at our peak times of 7am - 9am and 2.30pm – 5.30pm, weekdays.


    We really appreciate everyone’s patience and kindness as we work within the limitations in place to keep everyone safe.

View critical updates

Bus Interchange

Bus Interchange exterior 

The Bus Interchange is the new, indoor bus exchange in central Christchurch City, located on the corner of Lichfield St and Colombo St. View a map of this location.

Platform bollards show you clearly where each bus will pick you up. There are tactile pavers for sight impaired passengers that direct you to the bus bays and doors to board buses.

Maps and timetables are clearly displayed and there are plenty of real time arrival information screens.

 

Metro Info Counter

The Metroinfo Counter is open 7:30am – 6pm weekdays and 9am – 5pm weekends. Here you will find helpful staff who can help you plan your trip and answer your questions.

You can also buy or top up a Metrocard or  Candocard here.

 

Bus Interchange platform guide

Bus Interchange platform guide 

Download Platform guide 

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