Bikes on buses

All Metro buses have bike racks that are easy and cost free to use. You have the options to bus to work and bike home, bike and bus in stages or get access to cycle tracks around the city. You can also take your bike on the Diamond Harbour Ferry.

 

Using our bike racks

​If you are unsure of how to put a bike on a bus you can now practice this in the Bus Interchange. At the Tuam Street end of the building is a newly installed bike rack that is exactly like the ones on the buses. This means you can give it a go in your own time without having the p​ressure of people waiting for you.

Loading your bike

  • Remove any loose items from your bike that could fall off while the bus is moving and let the driver know you’re going to load your bike.
  • Squeeze the bike rack handle up to release and lower rack
  • Lift bike onto rack with the front wheel facing the yellow support arm and fit wheels into the clearly labelled slots.
  • Raise the support arm over the front tyre so the hook rests on the top of the front wheel.
    The bike is now secure and you can board the bus.
Step 1
Step 1: Lower rack
Step 2
Step 2: Slot bike in place
Step 3
Step 3: Raise support arm
Step 4
Step 4: Board Bus

Unloading your bike

  • Let the driver know you will be unloading your bike when you exit via the front doors.
  • Unhook and lower the support arm from the front tyre and lift your bike from the bike rack.
  • If no one else is using the rack squeeze the handle and fold the bike rack up.

Step 1: Attend to bike

Step 2: Unhook support

Step 3: Fold rack up

Printable brochure

Download a printable brochure on how to use the bike rack.


Bike rack FAQs

  • Q: How many bikes can fit on the racks at a time?
    A: The bike rack takes two bikes at a time. If it is full please wait for the next bus.
  • Q: If the racks are full, can I take my bike inside the bus?
    A: Unfortunately no. Due to safety requirements bikes cannot be carried inside buses.
  • Q: What size wheels are the racks designed to carry?
    A: Racks are designed to carry bikes with wheels larger than 16" diameter.
  • Q: When my bike is on the rack, am I covered for damage?
    A: Yes. The maximum insured value of any bike on the rack is $1500.

For more information on cycling in Christchurch visit Season of Cycling.

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Loading and unloading at the Bus Interchange

At the new Bus Interchange, cyclists are able to load and unload bikes under cover. Cyclists have a separate bike door to access the bike racks in front of the bus. 

You can wheel your bike through the main doors of the building to the bus bays and follow the instructions below. 

Loading your bike at the Bus Interchange

1.
Wait with your bike at the bike access door in the bay.
2.
After the bus arrives, the central passenger doors will open.
Wait with your bike at the bike access door in the bay. After the bus arrives, the central passenger doors will open.
3.
Open the bike access door by pressing the black switch to the left of the door.
4.
Wheel your bike through the door and load your bike onto the rack.
Open the bike access door by pressing the black switch to the left of the door. Wheel your bike through the door and load your bike onto the rack.
5.
Board the bus. The bike access door will automatically close when the driver closes the passenger doors.
 
Board the bus. The bike access door will automatically close when the driver closes the passenger doors.  

 

Unloading your bike at the Bus Interchange

1.
Tell the driver you will be removing your bike from the bike rack. Exit the bus through the passenger doors into the passenger lounge.
2.
Go to the bike access door. Open the bike access door by pressing the black switch to the left of the door.*
Tell the driver you will be removing your bike from the bike rack. Exit the bus through the passenger doors into the passenger lounge. Go to the bike access door. Open the bike access door by pressing the black switch to the left of the door.
3.
Walk to the front of the bus and take your bike off the bike rack. If no one else is using the rack, fold the bike rack back up.
4.
Wheel your bike into the passenger lounge.
Walk to the front of the bus and take your bike off the bike rack. If no one else is using the rack, fold the bike rack back up. Wheel your bike into the passenger lounge.

* Note:  The bike door does not open from the bus side. You need to open it from the passenger lounge side.

 Download  brochure: Travelling with your bike through the Bus Interchange

Exiting the Bus Interchange

Please walk your bike through the Bus Interchange to the exits or the undercover bicycle park towards the exit on Tuam Street. 

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