We welcome your enquiries and feedback. There are a number of ways you can contact us and you can also provide feedback online.
Saturday & Sunday 10am - 3pm
Your local council maintains on-street infrastructure like bus exchanges, bus stops, bus shelters and bus priority lanes. Contact them directly with any on-street infrastructure queries.
Metro do not receive lost property, so if you have lost or left an item or Metrocard on the bus or ferry please contact the operator of the service you were on.
View their contact details here.