• Services running to Sunday timetables and are for essential travel only


    IMPORTANT: Please register your trip for contact tracing purposes at: www.ecan.govt.nz/trace​

    Recently we were asked by the Ministry of Health to provide details of all passengers on each trip for contact tracing purposes. Please register your trip using the unique bus ID number written on posters within the vehicle. If you are unable to do this while on board​ you can register your trip afterward using your trip details instead (route, boarding location, destination and time of trip).


    From Thursday 26 March bus services are running to Sunday timetables, and will be for essential travel only.


    To help protect our drivers and to maintain the service, buses will have rear boarding only, and fares will not be required. ​


    In addition to the regular Sunday timetable there are a small number of extra trips on some routes in the early morning and late evening. The Diamond Harbour Ferry has a special timetable and route 135 is operating to its Saturday timetable.


    The Bus Interchange is closed and all central city services will use the Manchester St super stops instead.


    More details here: http://www.metroinfo.co.nz/promotions/Pages/Help-keep-us-all-well.aspx​


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 Lost Metrocard

 

Oh no, your Metrocard has gone missing. Here’s what you need to do. 

Lost your card?

Once registered, your Metrocard is safe and secure. Each card has its own unique number that is registered to you. This means lost cards can be blocked and remaining money can be transferred to a new card. 

If you have an online account you can login and block your card. If not, just call (03) 366 88 55 and we will block your card for you.

Replacement cards

A replacement card will cost you $10.00. If your Metrocard was registered with us, any remaining credit from your old card can also be transferred onto the new card for you.

You can get a replacement Metrocard from:

The Metro Info Counter at the Bus Interchange, corner Lichfield St and Colombo St 7.30am - 6pm weekdays and 9am - 5pm Saturday and Sunday   (View a map)

Remember to bring ID with you.

 

Please note other Metro agents cannot issue replacement cards or transfer balances.​​​​​​​​​​