• Services running to Sunday timetables and are for essential travel only


    IMPORTANT: Please register your trip for contact tracing purposes at: www.ecan.govt.nz/trace​

    Recently we were asked by the Ministry of Health to provide details of all passengers on each trip for contact tracing purposes. Please register your trip using the unique bus ID number written on posters within the vehicle. If you are unable to do this while on board​ you can register your trip afterward using your trip details instead (route, boarding location, destination and time of trip).


    From Thursday 26 March bus services are running to Sunday timetables, and will be for essential travel only.


    To help protect our drivers and to maintain the service, buses will have rear boarding only, and fares will not be required. ​


    In addition to the regular Sunday timetable there are a small number of extra trips on some routes in the early morning and late evening. The Diamond Harbour Ferry has a special timetable and route 135 is operating to its Saturday timetable.


    The Bus Interchange is closed and all central city services will use the Manchester St super stops instead.


    More details here: http://www.metroinfo.co.nz/promotions/Pages/Help-keep-us-all-well.aspx​


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Using your Metrocard

 

Topping up online and registering is easy.   

​​Where can I use my Metrocard?

You can use your Metrocard on all Metro services including the Diamond Harbour Ferry.

Checking your balance and topping up

You can check your balance:

  • Online in your Metrocard account or on the homepage
  • At a Metro Agent - find a Metro Agent here
  • On the bus - after your card is read, it will be displayed on the machine
  • Or call Metroinfo on (03) 366 88 55

We recommend topping up online:

If you have an online account, you can top up your Metrocard at any time. We highly recommend this as it saves you and others time when boarding, and means you don’t have to carry cash with you.

Plus when you top up online you automatically go in the draw to win monthly prizes.

You also have the option to set an automatic top up for your Metrocard to make sure you never run out of credit. This means a top up gets triggered automatically when the credit on your Metrocard drops under a certain amount.

Create an online account here.

Topping up in person:

You can top up with the driver on the bus using cash only, at the Metro Info Counter at the Bus Interchange or at a Metro agent using cash or eftpos. We recommend double checking on your top up receipt that the amount loaded on your card is correct.

Using your Metrocard on the bus

Tell the driver the destination that you want to travel to and place your Metrocard on the card reader. It will deduct the fare and your new balance will then be displayed on the screen.

When the balance is below $5, the scanner displays a yellow light reminding you to top-up.

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