Bring ID with you as staff must sight it to issue a card. Accepted identifications are – drivers license, birth certificate, passport, Cando Cards or School Identification with your name and date of birth on it.
Please note: If you lose your Metrocard, you can pick up a replacement card from the Metroinfo Counter at the Bus Interchange only. If you have registered your Metrocard, we can transfer your balance to your new card.
The cost of a Metrocard is $10.00 and loading a minimum of $10 onto the Metrocard will activate it. After that, you can top-up your card with a minimum of $10.
Download a printable application form (65 kB) to take in with you. Please note we do not accept postal applications, please print the form, fill it out and take it to a Metro agent listed above.
Download and read the terms and conditions for Metrocard (132kB)