• Covid-19 Alert L2 - Regular timetables now operating

    COVID-19 Alert Level 2 update

    Metro’s public transport networks have returned to regular timetables, and the central city bus interchange has reopened. Find out more about Metro services at Level 2 here.​

    Capacity on board vehicles

    Government advice is that at Alert Level 2, people can leave home to do more things, but should follow public health measures and consider others around them. In​ particular, people shoul​d keep their distance from people they do not know. This includes onboard public transport. Because of this, the network’s capacity is restricted, across both urban and school services.

    The Ministry of Health requires the capacity on most buses to be limited, which means there will only be approximately 40% of normal seated capacity – or around 25% of normal total capacity, with standing passengers not permitted.

    Sitting together on the bus

    Physical distancing from your fellow passengers is important. Please sit at green stickered seats, unless travelling with people you know. 

    People who know each other can sit next to each other (i.e. in a red dot seat next to a green dot seat). Would you be able to name the people you’re sitting next to if the Ministry of Health contacted you for contact tracing? If so, it’s okay to sit with them.

    Traveling outside of peak times

    If you have a choice, we ask that you avoid travelling at our peak times of 7am - 9am and 2.30pm – 5.30pm, weekdays.

    We really appreciate everyone’s patience and kindness as we work within the limitations in place to keep everyone safe.

View critical updates

Where to Buy


Pop i​nto one of these locations with some ID to buy your Metrocard. 


Agent Address Map
Ara Institute (Madras St)
Student information desk, Registry building, Madras St
CLOSED UNTIL FURTHER NOTICE, due to Covid-19 response
View map
Ara Institute (Sullivan Ave)
Main Reception, Student Services Building,
Sullivan Ave
Monday - Thursday 8 am - 6 pm,
Friday 8 am - 4.30 pm
CLOSED UNTIL FURTHER NOTICE, due to Covid-19 response
View map
Bus Interchange
Metro Info Counter, Bus Interchange,
corner Lichfield St and Colombo St.
Monday - Friday  9 am - 5.30 pm 
Saturday and Sunday 9 am - 5 pm
View map
Te Hāpua - Halswell Centre
341 Halswell Road, Halswell, Christchurch 8025
Monday to Friday 9 am - 7 pm
Saturday - Sunday 10 am - 4 pm 
Monday - Sunday 9 am - 7 pm (December to March) 
View map
Hornby Library Goulding Ave, Hornby 
Monday - Friday 9am - 6pm
Saturday 10 am - 1 pm
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Christchurch Airport i-Site 
International Arrivals Hall
Christchurch Airport
Hours: Monday - Sunday 8 am - 6 pm
CLOSED UNTIL FURTHER NOTICE, due to Covid-19 response
View map
Linwood Service Centre 
Linwood Library (Eastgate Mall)

6 Buckleys Rd, Linwood, Christchurch 8062
1st floor in the library, Mon - Fri 9am - 5pm
The Linwood Service Centre is on the first floor of
Eastgate Mall and in an open plan area beside the library.
Linwood Library offers Metro services when the
Service Centre is closed.
Hours: Monday - Wednesday and Friday 9 am - 6 pm,
Thursday 9 am - 7 pm,
Saturday and Sunday 10 am - 4 pm.
View map
Lyttelton Library 18 Canterbury St, corner London and Canterbury Streets
Monday - Friday 10 am - 6 pm
Saturday 10 am - 1 pm

View map
Metro Mart Riccarton
116 Riccarton Rd, next to the inbound Metro Lounge
Monday - Friday 6.30 am - 9 pm,
Saturday 8 am - 9 pm,
Sunday 10 am - 8 pm
View map
New Brighton Library
213 Marine Parade, New Brighton Pier
Monday - Friday 9 am - 6 pm
Saturday and Sunday 10 am - 4 pm
View map
Papanui Library & Service Centre

From 3 June 2020:
35 Langdons Road, Papanui, Christchurch 8053
Monday to Friday 9 am - 5 pm
Saturday to Sunday 10 am - 4 pm
View map
Shirley Library
Temporarily moved to the Palms, located near Kmart.
Monday - Friday 9 am - 5 pm
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Spreydon Library
Main Issues Desk, 266 Barrington St, Spreydon
Monday - Friday 10 am - 6 pm
Saturday 10 am - 1 pm
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The South Library
66 Colombo Street, Beckenham, Christchurch 8022
Monday to Friday 9 am to 7 pm
Saturday and Sunday 10 am – 4 pm
View map
University Canterbury
Book Shop

University Book Shop, , University of Canterbury
Monday - Friday 8.30 am - 5 pm,
Saturday 10 am - 3 pm
View map
Upper Riccarton Library
71 Main South Rd, Sockburn 
Monday - Friday 9 am - 8 pm
Saturday and Sunday 10 am - 4 pm
View map


Agent Address Map
Kaiapoi Library and Service Centre 176 Williams Street, Kaiapoi 7630
Monday - Wednesday and Friday 9 am - 5 pm
Thursday 9 am - 7 pm
Saturday 10 am - 2 pm
Sunday 1 pm - 4 pm
View map
Rangiora Library 141 Percival St, Rangiora 
Monday - Thursday 9 am - 5 pm
Friday 9 am - 7 pm
Saturday 10 am - 2 pm
Sunday 1 pm - 4 pm
View map


Agent Address Map
Lincoln Library 22 Gerald St, Lincoln
Monday - Wednesday and Friday 9 am - 6 pm, Thursday 9 am - 8 pm
Saturday and Sunday 10 am - 4 pm
EFTPOS and credit card payments only - no cash
View map
Selwyn District Council Offices 2 Norman Kirk Dr, Rolleston,
Monday – Friday  8.30 am – 5 pm
View map

Bring ID
with you as staff must sight it to issue a card. Accepted identifications are – drivers license, birth certificate, passport, Cando Cards or School Identification with your name and date of birth on it.

Please note: If you lose your Metrocard, you can pick up a replacement card from the Metroinfo Counter at the Bus Interchange only. If you have registered your Metrocard, we can transfer your balance to your new card.

How much does it cost?

The cost of a Metrocard is $10.00 and loading a minimum of $10 onto the Metrocard will activate it. After that, you can top-up your card with a minimum of $10. The $10 card fee is not refundable.

Metrocard application form

Download a printable application form (65 kB) to take in with you. Please note we do not accept postal applications, please print the form, fill it out and take it to a Metro agent listed above.

Metrocard Terms and Conditions

Download and read the terms and conditions for Metrocard (132kB)

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