A new solution for public transport in the Long-Term Plan

There was an overwhelming response to the proposed options for public transport in the Long-Term Plan 2018-28 (LTP) and we thank everyone who took the time to put in a submission.  Most submitters opted for the fourth option – ‘none of the above’ – rather than the three proposed ones that involved cancelling the six lowest performing routes. 

After listening to public feedback, both during the LTP consultation and afterwards, staff and councillors have come to a solution that addresses the majority of key issues raised by the community in LTP submissions, while still addressing the financial situation. 
 

The solution

The solution aligns with many of the themes and suggestions from LTP submissions, for example, reducing frequency instead of entirely removing routes, redirecting route 145 into the central city and extending route 28 to Casebrook and Northwood. At the same time, it minimises the negative impact on the wider network and aligns well with the future network direction signalled in the draft Regional Public Transport Plan.

During the LTP deliberations in May, Councillors requested staff further consider whether it might be possible to retain any level of service for route 535. We also heard concerns from residents and businesses regarding the discontinuation of the Bromley end of the 145.  Staff looked at the different options regarding whether it was possible to retain any level of service for these areas, and following negotiations with the bus operators, have been able to reach a point where more services can be retained than originally planned. The details of the routes set out below incorporate this. 

Changes to the routes, as detailed below, will be implemented from Monday 29 October 2018.

New timetables for these services will be available from Monday 15 October.
 

Routes

107: Retained but reduced in frequency from half hourly to hourly. The 107 will also have shortened operating hours with later start and earlier finish.
 
108: Mostly absorbed into an extended 28 service. The 28 will operate at a slightly reduced frequency on weekdays between 9am and 3pm to allow this change to occur. The frequency in the area currently covered by route 108 would be the same or better than current. It will also provide a direct service from Casebrook and Northwood to the central city.
 
135: Absorbed into a new combined route that replaces the 135 and 150 services. This route will have a lower frequency (60 mins at off peak times) and a shorter span of operating hours than the current 135 service. This service will operate from Monday to Saturday.
 
145: The Westmorland to Barrington Mall section of the service will be retained and extended into the CBD. The service will have a half-hourly frequency during peak times and less frequent services off-peak. A significant number of submissions to the LTP suggested adjusting the Westmorland end of the 145 so it services more Westmorland residents. We recently consulted with the Westmorland community on a proposed longer route around the suburb and the response was overwhelmingly positive, therefore this change will also take place from 29 October.
 
The section of the current 145 between St Martins and Eastgate will be discontinued, however a new shopper service will be introduced to run between Lyttelton and Eastgate (see details under route 155). A new school service for Cashmere High school students who currently travel on this service will run from Woolston and St Martins.

150: Mostly absorbed into a new combined route that replaces the 135 and 150 services. This route will have a higher frequency and a longer span of operating hours than the current 150 service, providing a better service for Prestons residents. The section of the route to Spencerville will be removed, however, a school service will be retained for students travelling from Spencerville to Avonside Girls’ and Shirley Boys’ high schools.
 
155: The 155 is a new shopper service that will be introduced in the southeast of the city, running between Lyttelton and Eastgate via Ferrymead, The Tannery, Woolston, Bromley and Eastgate. The shopper service will run three times a day Monday to Friday, on a trial basis for 12 months.

535: Partly absorbed into an extended 28 service. The new 28 will operate an additional peak trip between Rapaki and the CBD (via Lyttelton) on weekdays. This service will include three trips from Rapaki to the CBD in the morning and three trips from CBD to Rapaki in the afternoon. The new route 155 service will run between Lyttelton and Eastgate (see details above).
 

Fares

The LTP 2018-28 includes a 2.5% public transport fare revenue increase per year.  This will be reflected in fares across the entire network, not only on the services mentioned above.  The number of submissions that selected one of the three fares options presented were low, however the option selected most indicated support for a 2.5% fare revenue increase.  Below are tables indicating how a 2.5% fare revenue increase might look over the next three years.
 

The first increase was implemented on Monday 23 July 2018.  Read more here.
 

Rates

At the Council meeting on 21 June 2018 where the LTP 2018-28 was adopted, Council set the rates for the 2018/19 financial year. 

The Passenger Transport Services targeted rates are set out in the table below.

Type of rate  
Categories of rateable land 
Subcategorised as the following targeted rates:
Rate Calculation basis 2018/19 revenue sought 
Targeted Public Passenger Transport Services Rate

Kaikoura (Kaikoura Vehicle Trust) $0.89 per $100,000 Capital Value $5,216
Christchurch – City $25.07 per $100,000 Capital Value
$23,058,608
Christchurch – Kainga $8.91 per $100,000 Capital Value
$87,957
Christchurch (Governors Bay Community Vehicle Trust) $2.61 per $100,000 Capital Value
$6,259
Selwyn (Ellesmere Community Vehicle Trust) $0.25 per $100,000 Capital Value
$6,781
Ashburton (Total Mobility only) $1.12 per $100,000 Capital Value
$33,349
Timaru – City $0.25 per $100,000 Capital Value
$611,075
Timaru (Geraldine Community Vehicle Trust)
$4.21 per $100,000 Capital Value
$28,028
Timaru –Temuka $1.78 per $100,000 Capital Value
$9,702
Mackenzie – Twizel (Twizel-Tekapo Community Vehicle Trust) $0.94 per $100,000 Capital Value
$5,525
Mackenzie – Tekapo (Twizel-Tekapo Community Vehicle Trust)
$0.34 per $100,000 Capital Value
$1,777
Mackenzie (Fairlie Community Vehicle Trust) $4.00 per $100,000 Capital Value
$5,190
Waimate (Total Mobility only) $2.61 per $100,000 Capital Value
$10,088
Uniform Targeted Public Passenger Transport Services Rate
Hurunui (Cheviot Vehicle Trust) $5.71 fixed amount per rating Unit
$5,216
Hurunui (Culverden Community Vehicle Trust)
$7.12 fixed amount per rating Unit
$5,216
Hurunui (Amberley Community Vehicle Trust) $1.51 fixed amount per rating Unit
$5,190
Waimakariri - Urban $75.54 fixed amount per rating Unit
$1,175,836
Waimakariri - Rural $9.01 fixed amount per rating Unit
$85,845
Selwyn - Urban $121.69 fixed amount per rating Unit
$1,343,093
Selwyn - Rural
$15.32 fixed amount per rating Unit
$178,901
Selwyn - Darfield $nil fixed amount per rating Unit
$0
Selwyn (Malvern Community Vehicle Trust) $1.01 fixed amount per rating Unit
$5,216
Timaru (Pleasant Point Community Vehicle Trust)
$3.98 fixed amount per rating Unit
$5,216
Waimate (Waitaki Community Vehicle Trust) $3.35 fixed amount per rating Unit
$509
Waitaki (Waitaki Community Vehicle Trust) $3.35 fixed amount per rating Unit
$4,681


View the Christchurch Zones Map (pdf 171 kB)

Please note: Children under 5 years of age travelling with a parent or guardian travel free. Metro consider a ‘child’ as anyone between the ages of 5 and 17. Anyone 18 years or older is considered an adult.  Any passenger who is eligible for the child fare may be required to provide proof of age identification to the driver. Accepted identification needs to include a photo and state the person’s date of birth – for example a Cando Card, school ID card or a driver licence. Failure to provide identification to the driver when asked can result in an adult fare being charged.

Travelling within & between zones

The following chart explains what you pay when travelling within and between fare zones.

Where you are travelling What you pay
Within Zone 1 only Zone 1 fare
Within Zone 2 only Zone 1 fare
Between Zones 1 & 2 Zone 2 fare
Between Zones 1 or 2 and the ferry Ferry fare

Total Mobility subsidy

Having recalculated this as a part of the whole public transport package, it has been determined that the Total Mobility subsidy will remain at $35 per vehicle trip, ensuring this important service can continue to support as much of the community as possible. 
 

Timaru free-transfer window

The Timaru free-transfer window period will be reduced from four hours to two hours. This will help to ensure that the free-transfer window is used for transfers, as opposed to return trips. 
 

Frequently asked questions

Why was this option not presented as part of the Long-Term Plan 2018-2028 consultation? 
 
The options proposed in the LTP consultation document were proposed to address the immediate financial position of the network. The feedback received from the public has meant that a new solution has been developed. The solution requires a higher targeted rate increase to fund the greater level of service being provided.
 
Where is the money coming from to address the $4 million shortfall?

The package of changes for public transport deliver a balanced approach to achieving financial savings, while retain a level of service to the majority of areas covered by the original six route proposal. Increased rates, matched by NZTA grants combined with overall fare revenue increases will generate the required funding to support package of changes
 
Why can't you retain the routes as they are now?

We have come to a solution that responds to as many of the community ideas put forward in submissions as possible, while still addressing the financial situation and the currently poor-performing services.  The solutions put forward are likely to perform better, whereas retaining the status quo has little prospect of improvement.
 
When will the route changes be implemented?

Changes will be implemented on Monday 29 October 2018.

When will we see fares start to increase? 

The first fare increase was implemented on Monday 23 July 2018. Read more about fares changing below:

What's it going to cost me now to ride the bus? 

Refer to the pages above to see the potential fare increases for Greater Christchurch and Timaru.
 
Why will the adult cash fare not change straight away? 

The adult cash fare had a big adjustment in 2016, so it is not being raised again in 2018. It is planned to be raised in both 2019 and 2020.
 
Why do the fare increases not equate to 2.5% increase each year?

The 2.5% is an increase in total fare revenue - not fare prices. 
 
What does this mean for my rates?

At the Council meeting on 21 June 2018 where the LTP 2018-28 was adopted, Council set the rates for the 2018/19 financial year. 

The Passenger Transport Services targeted rates are set out in this table.
 
Are you expecting to see patronage decline with the fare increases and reduced services? 

We need to keep pace with inflation in regard to fares. Past fare rises have only resulted in a short, small decline in patronage.
 
Will this new solution change when the Regional Public Transport Plan (RPTP) review takes place?

The RPTP is a separate consultation process. Staff considered the RPTP review when developing this solution to ensure it aligns well with the future network direction that will be signalled in the RPTP. Any changes that come from the RPTP consultation, and resulting service reviews, would not be implemented until late 2020/early 2021.