Here in New Zealand, we are a team of five million. Let’s work together – you can help by providing your contact tracing information whenever you use public transport.
Contact tracing supports early detection of suspected cases to prevent potential onward transmission of the virus.
Contact tracing, as well as testing and quarantine/isolation measures, is critical in supporting New Zealand’s mission to eliminate COVID-19.
The importance of contact tracing is increasing as New Zealand moves through to lower alert levels.
How do I provide contact tracing information?
When you use public transport, the Ministry of Health asks that you record your travel on our Contact Tracing app. This is a simple process. Take note of the unique bus ID number written on the in-bus poster, and visit ecan.govt.nz/trace to register your details.
If you don't have access to the internet you can call us on 03 366 8855 and we will register your trip for you.
The contact tracing information is held for Ministry of Health purposes only. Find out more here.
How does contact tracing work?
When there is a suspected, confirmed or probable case of COVID-19, a contact tracing process will occur to:
- identify all ‘close contacts’ of the case – so that these people can be quarantined/isolated (and tested if required); and
- identify ‘casual contacts’, of the case, and ask them to be tested if they have (or develop) symptoms of COVID-19.
Contact tracing is undertaken by your local Public Health Unit, or by the National Close Contact Service. The information you provide when registering your travel is confidential and will only be used for this purpose.
Register your travel here.