Balance & Top Up


If you have an online account you can top up your Metrocard at any time. Create an online account here.​

To view your balance online, use the metrocard widget on the home page. Type in your metrocard number into the box and then click on "show balance" below, your balance will then appear. To top up click on "Login". This will take you to a secure site where you can use your credit card or debit card to top up your metrocard.  Please note:online top ups are generally available within an hour however delays can be caused by the telecommunication network or bus ticketing machines forwarding data updates. If this occurs your top up could take up to 12 hours to appear on your metrocard. You also need to use your card on a bus or MyWay vehicle for the top up to appear on your metrocard balance (and the 'pending' status removed).​


Face to face:

You can top up on the bus, at one of our offices or at a Metro agent.

Check your balance at the following locations

  • At the Te Ana Ngai Tahu Rock Art Centre, 2 George St, Timaru
  • On the vehicle  - after you swipe your card it will display.
  • Or call Metroinfo on 6 88 55 44


Top up by cash, eftpos or credit card

You can top up your metrocard by cash, eftpos or credit card at:

  • At the Te Ana Ngai Tahu Rock Art Centre, 2 George St, Timaru
  • On the bus by paying the driver with cash (no eftpos or credit cards accepted).

Please remember...

When you load money onto your card, please ensure you receive a receipt and the amount loaded is correct. This means your money has been loaded onto your card. Keep a record of your Metrocard number in case you lose it!

Having a metrocard saves you money!

Find out more about how a metrocard helps you travel more cheaply.​​​​​​​​​​​​​​​​​​​​​