• Please note: Website Maintenance Thursday 30 January 2020

    Please note: This evening Thursday 30 January 2020 from 6.30pm to approximately 8.00pm the website will be undergoing service maintenance. All web functions will be unavailable during this time. We thank you for your patience. Warm regards Metro Canterbury.​

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 Code of Conduct

Travelling by bus is a great way to great way to get around. To make sure every bus trip is a good one, we live by some simple rules:

You have the right to:

  • be treated with respect
  • friendly and courteous service
  • a safe, clean and comfortable travelling environment.

 

You are responsible for:

  • respecting other peoples' rights
  • paying the correct fare
  • following any reasonable instructions from the driver and/or another company representative
  • good behaviour
  • telling us if you see anyone damaging the bus.

 

This means that you will not:

  • threaten, bully, harass other people on the bus
  • swear or use bad language
  • eat, drink or smoke on the bus
  • tag, graffiti or damage the bus in any way.


If you don't comply with the Code of Conduct, it may result in prosecution and/or removal of your right to use the bus.

Feedback or enquiries?

We welcome your feedback and enquiries. You can make them online by using the links below or contact us directly.