• Covid-19 Alert L2 - Regular timetables now operating

    COVID-19 Alert Level 2 update

    Metro’s public transport networks have returned to regular timetables, and the central city bus interchange has reopened. Find out more about Metro services at Level 2 here.​

    Capacity on board vehicles

    Government advice is that at Alert Level 2, people can leave home to do more things, but should follow public health measures and consider others around them. In​ particular, people shoul​d keep their distance from people they do not know. This includes onboard public transport. Because of this, the network’s capacity is restricted, across both urban and school services.

    The Ministry of Health requires the capacity on most buses to be limited, which means there will only be approximately 40% of normal seated capacity – or around 25% of normal total capacity, with standing passengers not permitted.

    Sitting together on the bus

    Physical distancing from your fellow passengers is important. Please sit at green stickered seats, unless travelling with people you know. 

    People who know each other can sit next to each other (i.e. in a red dot seat next to a green dot seat). Would you be able to name the people you’re sitting next to if the Ministry of Health contacted you for contact tracing? If so, it’s okay to sit with them.

    Traveling outside of peak times

    If you have a choice, we ask that you avoid travelling at our peak times of 7am - 9am and 2.30pm – 5.30pm, weekdays.

    We really appreciate everyone’s patience and kindness as we work within the limitations in place to keep everyone safe.

View critical updates

2020 School Services

School bus services provided by Metro are additional to all public bus services in the Greater Christchurch Metro network and run to some schools. There may be more than one service that goes to your school so check timetables carefully. Students can pay bus fares by using their activated Cando Card, Metrocard or by cash. Find out more about fares.

Have a question? Check our School services Q & A​ page for the answer to your questions or call Metroinfo on (03) 366 88 55.  

COVID-19 Level 2 update: Metro’s school bus network resumes from Monday 18th May. We are now able to confirm that, in compliance with Ministry of Transport guidelines, dedicated school services can all run at full seated capacity. However, many of these buses also usually have standing passengers, so we are still going to have constraints. At the same time, a lot of school children also use the urban bus routes, and we know capacity will be severely limited on these.

We have been looking at all options to alleviate this, and have brought in some extra tour coaches, buses and drivers to back up the school services. Your child may see extra buses, or larger buses, or both on their school route.

We ask that parents remain with students at bus stops in case the bus is at capacity, and we recommend that they consider alternative ways for their children to get to school. We know this is a challenging situation for families which rely on school bus services, and we ask everyone to be both kind and patient while we work within Alert Level 2 restrictions.

Users of the following services should be aware that their trips will be operated with white Ritchies coaches:

- 771 and 772 Halswell to Upper Riccarton

- 791 Queenspark to Burnside

We must stress that there will still not be enough capacity for everyone. If you have alternative options, please use them during Alert Level 2.​