COVID-19 Alert Level 2 update
Metro’s public transport networks have returned to regular timetables, and the central city bus interchange has reopened. Find out more about Metro services at Level 2 here.
Capacity on board vehicles
Government advice is that at Alert Level 2, people can leave home to do more things, but should follow public health measures and consider others around them. In particular, people should keep their distance from people they do not know. This includes onboard public transport. Because of this, the network’s capacity is restricted, across both urban and school services.
The Ministry of Health requires the capacity on most buses to be limited, which means there will only be approximately 40% of normal seated capacity – or around 25% of normal total capacity, with standing passengers not permitted.
Sitting together on the bus
Physical distancing from your fellow passengers is important. Please sit at green stickered seats, unless travelling with people you know.
People who know each other can sit next to each other (i.e. in a red dot seat next to a green dot seat). Would you be able to name the people you’re sitting next to if the Ministry of Health contacted you for contact tracing? If so, it’s okay to sit with them.
Traveling outside of peak times
If you have a choice, we ask that you avoid travelling at our peak times of 7am - 9am and 2.30pm – 5.30pm, weekdays.
We really appreciate everyone’s patience and kindness as we work within the limitations in place to keep everyone safe.