Getting started with Metro

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 Whether you're using the bus or ferry to travel to work, school, or your next appointment - Metro will get you there.

On this page:

  1. Where does Metro travel?
  2. How much does it cost?
  3. Access the best fares with a Metrocard
  4. Plan your ride
  5. Signalling your driver
  6. Accessible travel
  7. Get help

Where does Metro travel?

There are 28 Metro services in the Greater Christchurch network, from high frequency buses crisscrossing and orbiting the city, and routes that reach nearby towns in the Waimakariri and Selwyn districts. Check out the Metro Network Map to see which routes run through your neighbourhood.

How much does it cost?

Check out all Metro Fares here.

Concession fares are available for those under 25 years old, Community Services cardholders, and Total Mobility cardholders, who have a Metrocard. And SuperGold Cardholders also travel free from 9am weekdays and all weekend.

Make sure to enrol for our Metrocard concessions if you’re eligible.

Check all Metrocard concessions here.

Make your money go further with a Metrocard

A Metrocard is always the best way to pay, with big savings compared to a cash fare, you'll get access to:

  • Cheaper bus fares
  • Free unlimited transfers within 2 hours
  • Daily and weekly fare caps for unlimited travel
  • The ability to manage your balance online and utilise auto top-ups
  • Great savings on Metro Diamond Harbour Ferry

Find out more about the Metrocard perks and where to buy one. New Metrocards cost just $5 (or free for Community Services Cardholders)

Order your Metrocard online today!

Plan your ride

Turn up at the right time for your ride, every time, with our real-time journey planning and Next bus tools.

You can also use Google Maps or the Transit App if you prefer.

Signalling your driver

Make sure you're visible when waiting at a bus stop, and please give the bus a wave as it approached. This helps the driver know you need their service, and they’ll pull over to let you on.

Accessible travel

All vehicles have priority seating areas near the front for passengers with mobility aids and pushchairs.

We welcome passengers with service dogs or disability assist dogs, and all buses have super-low floors, wheelchair ramps, and the ability to “kneel” to meet the kerb.

Find out more about accessible travel.

Got questions?

Our friendly customer service team are available on 03 366 88 55 from 7:30am to 6pm Monday to Friday, and 9am to 6pm on Saturday and Sunday.

You can also email us on metro@ecan.govt.nz.

Otherwise, the most common travel FAQs can be found online.

 

Every ride on the Metro network makes a difference to our region.