There are several ways you can contact us. We welcome your enquiries and feedback.

Contact Metroinfo



Metro Christchurch Metro Timaru


03 366 88 55
Monday to Friday 7:30am - 6pm
Saturday and Sunday 9am - 6pm
Public Holidays 9am - 5pm 

03 688 55 44
Monday to Friday 7:30am - 7pm
Saturday, Sunday, and Public Holidays
8am - 6pm


Social Media

 Metro Canterbury Facebook
MyWay by Metro Facebook
Metro Canterbury Instagram
MyWay by Metro Instagram
Metro Canterbury Twitter
Metro Canterbury YouTube

In person

Metro Info Counter view map
The Bus Interchange
Corner of Lichfield and Colombo Streets

Monday to Friday 8am - 5:30pm
Saturday, Sunday, and Public Holidays 9am - 5pm

Timaru Metroinfo view map
Timaru Information Centre
2 George Street

Tuesday - Friday: 10am - 4pm
Saturday: 10am - 3pm
Sunday and Monday: closed
Public Holidays: closed if the public holiday falls on a 
Sunday or Monday, otherwise open 10am - 3pm


Attn: Public Transport
Environment Canterbury
PO Box 345
Christchurch 8140


Contact your local council

Your local council maintains on-street infrastructure like the bus interchange, bus stops, bus shelters and bus priority lanes. Contact them directly with any on-street infrastructure enquiries.

  Christchurch City Council Waimakariri District Council Selwyn District Council Timaru District Council


03 941 89 99
24 hours 7 days

03 327 68 34

03 347 28 00

03 687 72 00



Christchurch City Council
PO Box 237
Christchurch 8140

Waimakariri District Council
Private Bag 1005
Rangiora 7440

Selwyn District Council
PO Box 90
Rolleston 7643

Timaru District Council
PO Box 522
Timaru 7940

In person

Civic Offices
53 Hereford St
Monday to Friday 8:30am – 5pm

215 High St

2 Norman Kirk Drive

2 King George St



Contact our operators for lost items

If you have lost or left an item or Metrocard on the bus or ferry please contact the operator of the service you were on.

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