Order a Metrocard online
You can order your new Metrocard online, and it will usually be delivered within 3–5 business days. To order online you must have an active email address. If not, you can pick up a new Metrocard in person.
If you're under 25 and applying for a Metrocard online, you'll need to provide a copy of your identification with your name and date of birth. When completing the online form you will be asked to upload proof of age as a PDF or image file.
Anyone 25 or over does not need to provide ID when ordering a Metrocard online, as this is only needed to verify that the card holder is eligible for the 5–24 year old (inclusive) concession.
Pick up a Metrocard in person
You can download and print an application form (PDF file, 19KB) and take it to one of the Metro agents listed on this page for on-the-spot processing of regular Metrocards. Or otherwise the agent can supply you with a printed form to fill out when you arrive. People of all ages must please remember to bring a valid form of ID for presentation to the Metro agent. You can use a driver licence, birth certificate, passport, Cando Card, or school identification card.
You can see a map of agents (PDF file, 2.9MB).
Currently we do not accept postal applications.
Community Services Card holders
Community Service Card holders get their first Metrocard free through the Community Connect program. These new, free Metrocards can be ordered online. Or can be picked up in-person from the Metroinfo counter at the Bus Interchange during opening hours. Remember to bring along your Community Services card to apply. Note: We cannot issue Metrocards for free at the Metro Agent locations in the tables on this page. Only your first Metrocard is free. If you need another Metrocard later, this will cost $5.
How much does it cost?
The standard cost of a Metrocard is $5. But they are free to Community Services card holders when purchasing a new Metrocard online or in-person at the Bus Interchange.
To activate, at least $5 needs to be loaded onto your Metrocard.
Metro Agents
| Agent | Address | Map |
|---|---|---|
|
Ara Institute (Madras St) |
Student information desk Registry building, Madras St Monday – Thursday 8.00AM – 4.45PM Friday 9.00AM – 4.15PM |
|
|
Ara Institute (Sullivan Ave) |
Main Reception Student Services Building, Sullivan Ave Monday – Thursday 8.00AM – 4.45PM Friday 9.00AM – 4.15PM |
|
|
Bus Interchange |
Metro Info Counter, Bus Interchange corner Lichfield St and Colombo St Monday to Friday 7:30AM - 6PM Saturday and Sunday 9AM – 5PM |
|
|
Te Hāpua Halswell Centre |
341 Halswell Road EFTPOS and credit card payments only |
|
|
Linwood Service Centre and Linwood Library (Eastgate Mall) |
6 Buckleys Road Linwood Library EFTPOS and credit card payments only |
|
|
Lyttelton Library |
18 Canterbury St EFTPOS and credit card payments only |
|
|
Matatiki Hornby Centre |
25 Smarts Road EFTPOS and credit card payments only |
|
|
New Brighton Library |
213 Marine Parade EFTPOS and credit card payments only |
|
|
Papanui Service Centre |
35 Langdons Rd EFTPOS and credit card payments only |
|
|
Shirley Library |
36 Marshland Rd EFTPOS and credit card payments only |
|
|
Spreydon Library |
266 Barrington Street EFTPOS and credit card payments only |
|
|
University of Canterbury (UCSA Building) |
90 Ilam Road UCSA reception, Level 2 Haere-roa Ilam Monday to Thursday 8:30AM–5:00PM Friday 8:30AM–4:30PM (Closed on Saturday and Sunday) Eftpos and credit card payments only |
|
|
Upper Riccarton Library |
71 Main South Rd EFTPOS and credit card payments only |
| Agent | Address | Map |
|---|---|---|
| Kaiapoi Library and Service Centre | 176 Williams Street Monday – Wednesday and Friday 9.00AM – 5.00PM Thursday 9.00AM – 7.00PM Saturday 10.00AM – 2.00PM Sunday 1.00PM – 4.00PM |
View Williams St map |
| Rangiora Library | 141 Percival St Monday – Thursday 9.00AM – 5.00PM Friday 9.00AM – 7.00PM Saturday 10.00AM – 2.00PM Sunday 1.00PM – 4.00PM |
View Percival St map |
| Agent | Address | Map |
|---|---|---|
| Lincoln Library | 22 Gerald St Monday – Wednesday and Friday 9.00AM – 6.00PM Thursday 9.00AM – 8.00PM Saturday – Sunday 10.00AM – 4.00PM Eftpos and credit card payments only - no cash |
View Lincoln map |
| Selwyn District Council | 2 Norman Kirk Dr Monday - Friday 8:30AM – 5.00PM |
View Norman Kirk Dr map |