Where to get a Metrocard

Person shopping

You can order a Metrocard online or in person. Find out how.

Order a Metrocard online

You can order your new Metrocard online, and it will usually be delivered within 3-5 business days. To order online you must have an active email address. If not, you can pick up a new Metrocard in person.

If you're under 25 and applying for a Metrocard online, you'll need to provide a copy of your identification with your name and date of birth. When completing the online form you will be asked to upload proof of age as a PDF or image file.

Anyone 25 or over does not need to provide ID when ordering a Metrocard online, as this is only needed to verify that the card holder is eligible for the 5-24 year old (inclusive) concession.

Pick up a Metrocard in person

You can download and print an application form (PDF file, 19KB) and take it to one of the Metro agents listed below for on-the-spot processing of regular Metrocards. Or otherwise the agent can supply you with a printed form to fill out when you arrive. People of all ages must please remember to bring a valid form of ID for presentation to the Metro agent. You can use a driver's license, birth certificate, passport, Cando Card, or school identification card.

You can see a map of agents here.

Currently we do not accept postal applications.

Community Services Card holders

Metrocards are free for Community Service Card holders through the Community Connect program. These new, free Metrocards can be ordered online. Or can be picked up in-person from the Metroinfo counter at the Bus Interchange during opening hours. Remember to bring along your Community Services card to apply. Note: We cannot issue Metrocards for free at the Metro Agent locations list below.

How much does it cost?

The standard cost of a Metrocard is $5. But they are free to Community Services card holders when purchasing a new Metrocard online or in-person at the Bus Interchange.

To activate, at least $5 needs to be loaded onto your Metrocard.

Metro Agents

Christchurch

Agent Address Map
Ara Institute
(Madras St)
Student information desk
Registry building, Madras St
Monday - Thursday 8.00am - 4.45pm
Friday 9.00am - 4.15pm
View map
Ara Institute
(Sullivan Ave)
Main Reception
Student Services Building, Sullivan Ave
Monday - Thursday 8.00am - 4.45pm
Friday 9.00am - 4.15pm
View map
Bus Interchange Metro Info Counter, Bus Interchange
corner Lichfield St and Colombo St
Monday to Friday 8am to 5:30pm
Saturday and Sunday 9am – 5pm
View map
Te Hāpua
Halswell Centre
341 Halswell Road
Monday - Friday 9.00am - 5.00pm
View map
Hornby Library 8 Goulding Ave
Monday - Friday 9.00am - 6.00pm
Saturday 10.00am - 1.00pm
View map
Linwood Service Centre
and Linwood Library
(Eastgate Mall)
6 Buckleys Road
Linwood Service Centre 
First floor, open plan area beside the library
Monday - Friday 9.00am - 5.00pm

Linwood Library
(when Linwood Service Centre is closed)
Monday - Wednesday and Friday 9.00am - 6.00pm
Thursday 9.00am - 7.00 pm
Saturday - Sunday 10.00am - 4.00pm
View map
Lyttelton Library 18 Canterbury St
corner London St and Canterbury St
Monday - Friday 10.00am - 6.00pm
Saturday 10.00am - 1.00pm
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New Brighton Library 213 Marine Parade
New Brighton Pier
Monday - Friday 9.00am - 6.00pm
Saturday - Sunday 10.00am - 4.00pm
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Papanui Service Centre 35 Langdons Rd
Monday - Friday 9.00am - 5.00pm
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Shirley Library 36 Marshland Rd 
Monday - Friday 9.00am - 5.00pm
View map
Spreydon Library 266 Barrington Street
Main Issues Desk
Monday - Friday 10.00am - 6.00pm
Saturday 10.00am - 1.00pm
View map
The South Library 66 Colombo Street
Beckenham 
Monday to Friday 9.00am to 7.00pm
Saturday and Sunday 10.00am – 4.00pm
View map
University of Canterbury
(UCSA Building)
90 Ilam Road
UCSA reception, Level 2 Haere-roa
Ilam
Monday to Thursday 8:30am-5:00pm
Friday 8:30am-4:30pm
(Closed on Saturday and Sunday)
EFTPOS and credit card payments only
View map

Upper Riccarton Library

71 Main South Rd
Monday - Friday 9.00am - 8.00pm
Saturday - Sunday 10.00am - 4.00pm
View map

Waimakariri

Agent Address Map
Kaiapoi Library and
Service Centre
176 Williams Street
Monday - Wednesday and Friday 9.00am - 5.00pm
Thursday 9.00am - 7.00pm
Saturday 10.00am - 2.00pm
Sunday 1.00pm - 4.00pm
View map
Rangiora Library 141 Percival St
Monday - Thursday 9.00am - 5.00pm
Friday 9.00am - 7.00pm
Saturday 10.00am - 2.00pm
Sunday 1.00pm - 4.00pm
View map

Selwyn

Agent Address Map
Lincoln Library 22 Gerald St
Monday - Wednesday and Friday 9.00am - 6.00pm
Thursday 9.00am - 8.00pm
Saturday - Sunday 10.00am - 4.00pm
EFTPOS and credit card payments only - no cash
View map
Selwyn District Council 2 Norman Kirk Dr
Monday - Friday  8:30am - 5.00pm
View map