Our Motu Move ambassador teams will soon be out and about to help
It’s time to choose a new way to pay as we roll out Motu Move on our Metro buses and ferries.
Need some help getting set up with Motu Move?
It’s easy to get sorted for Motu Move online, but we recognise that some people may need a hand with this.
From 19 October, our Motu Move ambassador teams will be popping up at key locations around the network to provide in person help to anyone that needs it. Dates and locations will be added to this page soon.
There is a dedicated Motu Move hub at the Bus Interchange until 22 November, open 7:30am – 6pm weekdays and 9am to 5pm weekends. This hub can get busy and the queues can be quite long at times. Most of the information you will need is available online here, including the different ways you can pay, and how to link any concessions. If you need further help, you can find Motu Move contact details here.
Our Motu Move teams can help you with:
- Questions about choosing a new way to pay
- Getting a Motu Move card if you need one – you can also easily pick one up at your nearest retailer.
- Creating an account and linking your concession