On this page:
- Community Services Card concession overview
- How to apply for a Community Services Card Metrocard concession
- Get your first Metrocard for free
- What if you’re eligible for multiple concessions
- How to use your Community Services Card concession
- How much it costs
- Getting help with your application
Community Services cardholders can get 50% off the standard Metrocard fare on all Metro bus and ferry services in Greater Christchurch.
To access this fare, you must complete a few easy steps to enjoy cheaper travel.
Once you’re set up, remember your Metrocard when you travel! Cash fares apply if you have forgotten your card. All concession fares are only valid when paying with a Metrocard.
How to apply for your CSC Metrocard concession
Already have a Metrocard?
Use the form below to add your Community Services Card to your Metrocard to access the concession fares. You will need your MSD client number which you can find on the front of your Community Services Card.
Don't have a Metrocard? Get your first one for free!
Community Services Cardholders get their first Metrocard for free. You need a Metrocard before you can apply for the Community Connect concession.
These new, free Metrocards can be ordered online here. Or can be picked up in-person from the Metroinfo counter at the Bus Interchange during opening hours. Remember to bring along your Community Services card to apply.
Note: to order a Metrocard online you must have a valid email address. We cannot issue Metrocards for free at the Metro Agent locations, only at the Bus Interchange. Only your first Metrocard is free. If you need another Metrocard later, this will cost $5.
If you don't have an email address or need a Metrocard urgently, you can pick up in-person from the Metroinfo counter at the Bus Interchange. Visit between 10am-3pm on weekdays for us to process your application as quickly as possible.
What if you’re eligible for multiple concessions
You may be eligible for multiple concessions, but you can only choose one.
Check out all concession fares here and see which one might be the best fit for you.
Make sure you’re set up for your preferred concession if you are eligible for multiple.
How to use your Community Services Card concession
Once you have added your Community Services Card to your Metrocard, you will automatically receive the concession fare with every trip.
You only need to tap your Metrocard when you board Metro’s services. You won’t need to show your Community Services Card.
Remember your Metrocard when you travel! All concession fares are only valid when paying with a Metrocard.
How much it costs
You can see the cost of the Community Services Card concession fare via the link below. Daily and weekly fare caps will also apply for your Metrocard.
View fares here
View fare caps information here
Getting help with your application
Need support? A friend or family member can fill in the Community Connect online application on your behalf. Or feel free to phone our friendly customer service team on 03 366 8855 during opening hours.
Has your Community Services Card expired?
Please call the MSD Community Services Card team on 0800 999 999.
How long does the Community Connect concession last?
Your Community Connect concession will apply for as long as you hold an active Community Services Card.
- We will regularly check your eligibility with the Ministry of Social Development (MSD).
- If you are no longer eligible, where we have your email address on file, we will contact you to tell you that your concession is ending