Community Services cardholders

community services cardholder

Cheaper public transport with the Community Services card concession

Community Services card holders can get a 50% discount on all Metro bus and ferry services in Greater Christchurch.

Add your Community Services Card to your Metrocard for $1 Metro bus fares every time you travel, and $2 fares on the Metro Diamond Harbour Ferry service.

You need to complete a few easy steps to enjoy cheaper travel.

Already have a Metrocard?

Use this form to add your Community Services Card to your Metrocard to access the concession fares. You will need your MSD client number which you can find on the front of your Community Services Card.

Add your concession.

Don't have a Metrocard? No worries.

Community Services Card holders get their first Metrocard for free. You need a Metrocard before you can apply for the Community Connect concession.

Order your new, free Metrocard online.

Note: to order a Metrocard online you must have a valid email address. Standard Metrocard costs apply if you lose your Metrocard and require a replacement.

If you don't have an email address or need a Metrocard urgently, you can pick up in-person from the Metroinfo counter at the Bus Interchange. Remember to bring along your Community Services card to apply. Visit between 10am-3pm on weekdays for us to process your application as quickly as possible.

Using your public transport concession

If you have added your Community Services Card to your Metrocard you will automatically receive the concession fare with every trip. You only need to tap your Metrocard when you board Metro’s services. You won’t need to show your Community Services Card.

Remember your Metrocard when you travel! Cash fares apply if you have forgotten your card.

Getting help with your application

Need support? A friend or family member can fill in the Community Connect online application on your behalf. Or feel free to phone our friendly customer service team on 03 366 8855 during opening hours.

Has your Community Services Card expired?

Please call the MSD Community Services Card team on 0800 999 999.

How long does the Community Connect concession last?

Your Community Connect concession will apply for as long as you hold an active Community Services Card.

  • We will regularly check your eligibility with the Ministry of Social Development (MSD).
  • If you are no longer eligible, where we have your email address on file, we will contact you to tell you that your concession is ending