Using your Metrocard

You can use your Metrocard on all Metro services including the Diamond Harbour Ferry. To make card management and protection easy, register your card online.

How to use your Metrocard

Checking your balance and topping up

You can check your balance:

We recommend topping up online:

With an online account, you can top up your Metrocard at any time. We highly recommend this as it saves you and others time when boarding, and means you don’t have to carry cash with you.

You can also use your online account to set up automatic top-up for your Metrocard. This means your top-ups happen automatically when the credit on your Metrocard drops under the amount you specify.

Online top-ups are generally available to use on your bus or ferry within one hour, however in some cases there can be delays. We recommend topping up before your balance runs out or the day before your next trip.

Please note that the amount you have just topped-up will continue to be flagged as ‘Pending’ in your Metrocard account until you next swipe your Metrocard.

Create an online account.

Topping up in person:

You can top up with the driver on the bus using cash only, at the Metro Info Counter at the Bus Interchange or at a Metro agent using cash or eftpos. We recommend double checking on your top-up receipt that the amount loaded on your card is correct.

Using your Metrocard on the bus

Tell the driver the destination that you want to travel to and place your Metrocard on the card reader. It will deduct the fare and your new balance will then be displayed on the screen. 

When the balance is below $5, the scanner displays a yellow light reminding you to top-up.

Keeping your Metrocard details up to date

Please keep your Metrocard contact information up to date. This will ensure that you are receiving relevant service updates and that you don't miss out on promotions. 

Log in to your online account.